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OrderNest Terms & Conditions

Last Updated: May 26, 2025

These Terms & Conditions (“T&Cs”) govern your use of and access to the software and services (the “Services”) provided by OrderNest, operated by IBEE Solutions Pvt Ltd (“OrderNest,” “we,” “us,” or “our”). By using or purchasing our Services, you accept and agree to be bound by these T&Cs.

1. Definitions

2. Contract Structure & Priority

3. Provision of Services

4. Term, Renewal, and Termination

5. Payment & Invoicing

6. Customer Obligations

7. Intellectual Property

8. Confidentiality

Obligations:

Exceptions:

9. Data Protection

10. Service Level Agreement (SLA)

OrderNest will use commercially reasonable efforts to meet the service levels set out in the applicable SLA documentation (available upon request or as stated on our website). The SLA describes the scope of support, response times, and escalation paths.

11. Liability

12. Insurance

During the term of this Agreement, OrderNest will maintain appropriate insurance cover, including but not limited to Professional Indemnity and Cyber Insurance, as is standard in the B2B SaaS industry.

13. Notices

14. Governing Law & Jurisdiction

This Agreement and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of India. The parties agree to submit to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

15. Changes to these Terms

OrderNest may amend these T&Cs from time to time by posting the updated version on our website. Material changes will be communicated to you. Continued use of the Services after such changes become effective constitutes your acceptance of those changes.

16. General

17. Contact Us

If you have any questions or concerns regarding these T&Cs, please contact us at:

IBEE Solutions Pvt Ltd

Email: [email protected]

Website: https://ordernest.com

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LOCATION

Plot No: 8-2-293/82/A/732, Plot 732-A SASI ICON Building, Beside Madhapur Metro Station,
Road No, 36, Jubilee Hills
Hyderabad, 500033.
Telangana, India.

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