The agent crew
Thirteen agents. One job each. Rupees stated before they act.
Every flow in a restaurant ends in a decision somebody makes alone. We can put an agent on each because OrderNest already holds the one thing they need: a priced-up, balanced record of what actually happened.
How an agent works
From the books to your phone, and back into the books.
The crew
Pick an agent to see what it sends.
Badges: Live shipped · Early access running with early-access outlets · Coming 2027 on the 2027 roadmap.
| Extra paneer, evening shift | −₹560 |
| Oil ₹142 → ₹171 / L since 19 Aug | −₹2,180 |
| More biryani sold (41% margin) | −₹1,940 |
| Reads | Ledger, sales, variance, labour, supplier prices |
| Decides | 9am WhatsApp: top three drivers in rupees per outlet, one action each |
| Mode | Informs |
| Needs | Nothing new |
Example messages use illustrative numbers from the product; they are not customer data.
Guardrails
An agent you can hand your books to.
These apply to all thirteen. They are product rules, not a policy page.
- States the rupee impact and the driver before any action.
- One-tap approve or reject on WhatsApp. Silence is not consent.
- Every action journaled: what changed, who approved, what the agent saw.
- Stays silent below a threshold you set per outlet.
- Reversible from the same message: price, roster or purchase order.
- Never moves money, payroll or supplier payments without explicit approval, even in act mode.
Why this works here
The agents are only as good as the record underneath.
Nory, the closest comparison abroad, has to import purchases, invoices and payroll from other systems before its agents can act. OrderNest books them. That is why the first four agents needed no new data to build.
Recipe coverage matters: an outlet with costed recipes for 90% of its menu gets useful agents in week one. Onboarding includes recipe costing for that reason.
| Agent | Reads | Status |
|---|---|---|
| Daily Briefing | Existing ledger data | Early access |
| Ask OrderNest | Existing ledger data | Early access |
| Stock Watch | Existing ledger data | Early access |
| Close Assistant | Existing ledger data | Early access |
| Bill Reader | Existing ledger data | Live |
| Aggregator Auditor | Payout statement import | Coming 2027 |
| Repricing | Menu push to aggregators | Coming 2027 |
| Profit-aware Offers | Coupon and loyalty redemption at billing | Coming 2027 |
| Forecasting | Forecast spine | Coming 2027 |
| Rostering | Forecasting | Coming 2027 |
| Ordering | Forecasting, Bill Reader prices | Coming 2027 |
| Voice Host | Reservations module | Coming 2027 |
| Reviews | Feedback and NPS | Coming 2027 |
Running a restaurant is hard enough