The platform
One system runs the floor, the store room, the books and the roster.
Not four products exchanging spreadsheets and hoping the totals match at month end. Everything below writes into the same ledger, which is what lets the agents act on cost instead of just sales.
How it fits together
Four places money moves. One place it is recorded.
The floorOrders, tables, KOTs, settlements, aggregator orders
The store roomRecipes, stock at cost, supplier bills, transfers
The rosterAttendance, shifts, overtime, payroll runs
The customersVisits, spend, offers redeemed, feedback
One set of books
Every event above becomes a journal line the moment it happens. Profit per dish, shift and outlet is a number, not a month-end reconstruction.
Day close · 23:58 · BalancedEvery event above becomes a journal line the moment it happens. Profit per dish, shift and outlet is a number, not a month-end reconstruction.
POS & billing
Bill fast, route right, close the day on time.
- Order types — dine-in, takeaway, delivery, aggregator; per-channel pricing, packaging and delivery charges
- KOT routing — by zone and category, per-item station override
- Tables — split, merge, move and swap; split bills by item; partial and multi-mode settlement
- Captain mode — same app, gated by role, no second licence
- Offline billing — queues and syncs when the connection returns
- NC, tips, khata — complimentary with reason, tips to the books, customer credit
- Shifts and day close — automatic open and close, day-close journals posted
Table 12 · running
₹2,840bill
3KOTs sent
42 minon table
Paneer tikka ×2 68%
Dal makhani 61%
Biryani ×2 41%
Falooda 55%
Profit per line, visible to the manager at billing. Biryani is the volume seller on the thinnest margin.
Online ordering & aggregators
Your own site plus every aggregator, into one kitchen.
Zomato, Swiggy and Magicpin orders land on the same kitchen screen as dine-in, with the channel marked and the commission posted as a cost line. Your own ordering site takes none.
- Aggregator orders in — Zomato, Swiggy, Magicpin, live
- Own-brand ordering site — website builder with live preview, commission-free
- QR menu and scan-to-order — per table
- Razorpay and Stripe — online payment
- Events and promotions — on the menu site
- Payout reconciliation — commission, ads, TDS, cancellations posted to the books · coming
Own site38
QR52
Zomato96
Swiggy71
Magicpin14
Phone9
→
Kitchen display · Tandoor
KOT 118 · T411 min
KOT 119 · Zomato6 min
KOT 120 · Swiggy4 min
Commission posted as a cost lineper order
Inventory & live food cost
Every sale takes its ingredients out of stock at what you paid.
Food cost · this week
31.4%group
30.0%target
₹58,400drift
Satellite 29.1%
Bodakdev 30.4%
Prahladnagar 36.2%
Vastrapur 30.0%
Prahladnagar used 1.4 kg more paneer than its recipes call for, about ₹560 over four days, nearly all on the evening shift.
- Recipes and sub-recipes — prep items chain into dishes; packaged goods map directly
- Automatic deduction — on every sale at weighted-average cost
- Stock take and wastage — reason codes: spoilage, breakage, expired, over-portion
- Theoretical vs actual — the variance report the agents read
- Central kitchen — transfers and indents with approval
- Purchasing — PO, GRN, supplier bills, purchase price variance to its own head
- Supplier bill on WhatsApp — photograph it; lines read, matched to the PO, posted
Books & close
Proper double-entry books that everything writes into.
Petpooja exports a file to Tally. OrderNest is the ledger. The trial balance you open on the first of the month is already balanced.
- Journal per transaction — sales, purchases, payments, payroll, stock movements
- Day-close journals — sales and COGS posted automatically every night
- Statements — trial balance, P&L, balance sheet, general ledger
- AP and AR ageing — bank accounts, opening balances
- GST — summary with HSN at item level, GSTIN lookup
- Tally and Zoho Books — XML vouchers and API sync, duplicate-proof, with retry
Day close · 26 Aug23:58
EntryAccountDrCr
JRN-0441Sales—2,84,600
JRN-0441Output GST—14,230
JRN-0442Food cost89,364—
JRN-0442Stock—89,364
JRN-0443Staff cost61,200—
JRN-0444Zomato commission9,870—
JRN-0444Zomato receivable—9,870
Balancedprofit 68.6% before rent
Roster · week 35
| Staff | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| Ravi | 10–7 | 10–7 | Off | 10–7 | 12–9 | 12–9 +OT |
| Meena | 12–9 | Off | 12–9 | 12–9 | 12–9 | +4 hrs |
| Imran | Off | 10–7 | 10–7 | 10–7 | 12–9 | 12–9 |
| Priya | 10–7 | 12–9 | 12–9 | Off | +4 hrs | 12–9 |
Staff cost21.6%
Target22.0%
Overtime risk1
Staff & payroll
Attendance, hours and pay land in the same books as food cost.
The two numbers that decide your margin, read side by side. Included in the product, not a second subscription.
- Employee master — departments, shifts, documents
- Attendance — face-recognition kiosk with liveness check, self check-in, flagged punch review
- Payroll — runs, salary adjustments, payslips; posted to the ledger per run
- Staff cost % — per outlet, next to food cost
- Rostering agent — drafts the week from the forecast · coming 2027
Customers & marketing
Promote what makes money, not just what sells.
The customer list already knows what every dish costs you, so an offer can be judged before you send it.
- Customer list — lookup by mobile at the POS, org or store scoped
- Two-way inbox — WhatsApp, SMS and email, with templates
- Segments — lapsed, weekend regulars, high spend low visit
- Campaigns — judged on dish profit, not just response
- Loyalty, coupons, wallet — redeemable at billing · early access
- Feedback and NPS — after the bill · coming
Segments
Lapsed 60+ days 1,240
Weekend regulars 612
High spend, low visit 184
Offer paneer tikka at 68% profit rather than biryani at 41%. Same customers through the door, about ₹31,000 more profit across the campaign.
SR
Spice RouteCampaign · Lapsed 60+ days
It has been a while. Your table is waiting: paneer tikka on us with any main course, this weekend only.Sat 11:00 ✓✓
Integrations
Connected to the tools you already run.
Encrypted secrets, signed webhooks, retries with a dead-letter queue, and a setup guide in the portal for each one.
Aggregators
- Zomato
- Swiggy
- Magicpin
- UrbanPiper
- ONDC · coming
- Rider partners · coming
Payments
- Razorpay
- Stripe
- Paytm · coming
- PhonePe · coming
- UPI QR, EDC · coming
Accounting
- Tally
- Zoho Books
- GSTIN lookup
- e-invoicing (IRN) · coming
- QuickBooks · coming
Messaging and printing
- WhatsApp (MSG91)
- Twilio SMS
- SendGrid email
- PrintNode, local print hub
- Firebase push
- Exotel voice · coming
Running a restaurant is hard enough